Frequently Asked Questions about Siamais Birmingham

SEE OUR FAQs

Sometimes we need all the answers. Now.

However, if something is missing, contact the venue directly.

submenu

Booking

Do I need to Book?

No, you don’t have to book! We do take walk in bookings, should we have a table available and suitable for you. However, we always advise booking in advance in order to guarantee yourself a table, and therefore service. You can book easily and quickly online here.

How can I book or make a change to my booking?

We kindly ask that all booking requests are sent through via our online system. You can do this by making a booking for Siamais here. If you need to make any amendments to your booking, don’t worry, all we need you to do is reply to the confirmation email we have sent you.

What is the deal with the deposit?

We ask for a £5.00 per person deposit on every type of booking. This deposit can be paid via a secure payment link. The deposits are redeemed against the amount of people whohave paid and attended the booking. For example, if your booking is for 5 people and 5 people turn up, £25 will come off your final bill on the day. Using the same example, if only 4 people attend the booking £20 will be taken off the final bill.

Can I stay in the venue after my booking time has finished?

If we have availability, we will always welcome you to stay in our venues longer than your original time slot, so please just ask your server. However, unfortunately, as we are practicing social distancing by only offering table service, you will not be able to stand at the bar should your table be booked for after your booking.

What happens if i’m running late for my booking?

Everyone wants to add a bit of fashion to their lateness, but there is a limit. If you are running over 15 minutes late, please let us know by contacting the venue (info here) and we will try our very best to still accommodate you.

Are children allowed in the venue?

Children are allowed in the venue:
Monday-Thursday during opening times.
Friday up until 8pm.
Saturday and Sunday:
From 5.00pm up until 8pm.

The Venue

Do i need id?

Yes please! We operate the Challenge 25 scheme, so to be safe rather than sorry, we advise everyone to bring suitable proof of ID. If you look younger than 25, we will ask for ID but please, take it as a compliment, show us and let us whip you up whatever drink you fancy. Suitable ID includes Photo driving license or Photo Passport.

What times are you open?

You can check out opening times of Siamais by here.

Do you have disabled access?

Yes, we have disabled access and facilities. Our staff are on hand to help with anything.

Do you have a cloakroom?

No, unfortunately we do not.

Is there a dress code?

Our dress code is smart casual, which means no sportswear.

What about trainers?

We allow smart trainers.

What type of music do you play?

During the week our music is all about the chilled-out vibes, easing us through day to day life. As the weekend approaches, the vibrant atmosphere flows through, providing the soundtrack to your weekend with Soulful House, Deep House, Remixes and Dance Classics.

Food/Drinks

Do you serve halal food?

All of our chicken dishes are halal, and we have many fish and vegetable-based dishes should you not fancy chicken when you visit us. Have a look at our menu here.

Do you do bottomless brunch?

Yes we do, you can see all the information for our usual brunch packages here. Remember, everyone has to be 18+ for bottomless brunch.

Do you have a NON-ALCOHOLIC bottomless brunch?

We offer bottomless mocktails and soft drinks for £29.95 per person.

DO YOU HAVE A CHILDREN’S MENU?

No, we don’t have a menu specifically for children, but our dishes can be adapted to suit their needs as much as we can.

Do you do happy hour?

Unfortunately, we don’t have Happy Hour drink offers but when we do have drinks offers, you can sign up to our loyalty programme to be in the know first. Sign up here or follow our socials to find out with everybody else.

Do you cater for allergies?

Of course, drop us a message on social for any questions. But we have many dishes on our menu available to cater for all allergies, some dishes can even be adapted to suit your needs. If you are already in venue, our staff are there to help you with any questions.

Siamais gift cards

Gift vouchers work a treat for presents for others or for future you (be kind to yourself) – you can buy an e-gift card online here. Your gift voucher can be used throughout what we offer at Siamais. If you have any questions, please contact the venue directly here.

COVID-19

What safety measures do you have in place for COVID?

You can check out all of our safety measures here, and don’t worry, if you have any further questions regarding this, please get in touch with the venue directly here. In addition, we are now closed from 10pm and can only take bookings for 1 hour 30 minutes unless otherwise agreed.

if lockdown happens, what will happen to my booking?

We really hope this won’t happen but if it does, we will work with you to make sure you feel happy with the outcome. Therefore, we can keep your booking open, meaning that when we are back to normal, you can email us via your original confirmation email with a new date. This will allow us to automatically book you in for your new preferred date. If you would prefer a refund, we can organise this where possible. Please note your refund will take 10-15 weekdays.